Unionens new improved course catalogue. Start page for mobile and desktop
In 2021 I arranged extensive user tests where I interviewed Unionen's members and tested how easily they could find and sign up for a course
I made a very simple customer journey to illustrate the pain and gain points for the users
During the UX review I documented all “problems” in the UI and developed concrete recommendations on how to solve the issues. I delivered a large matrix with all information to the client.
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